General FAQ

General FAQ2019-09-07T15:59:17+00:00

Quality Of Care For Our Animals

In addition to the knowledgeable and professional employees, the animals in our care are specifically trained and well equipped to handle carriage tours in the city and we pride ourselves on the quality of care given to our working animals. With over 40 horses and mules we have  an excellent animal care record and takes pride in the services provided to the animals.

No one is more concerned about animal welfare than our company. Here are the answers to some commonly asked questions about our mules and horses, but if you have any other questions – please ask!

Do I need to make a reservation?2019-09-05T09:53:06+00:00

We highly recommend making reservations to guarantee your spot.

How often do the tours go out?2019-09-05T09:53:46+00:00

We usually have Houston carriage tours departing every 15 – 30 minutes, but waits can be longer when there is high demand, so we recommend making a reservation.

What are your hours of operation?2019-09-06T00:14:04+00:00

During Daylight Savings Time in the summer residential tours operate 9 a.m. – 5 p.m. The rest of the year we operate 9 a.m. – 4 p.m. Evening tours may be available depending on demand.

How long do the tours last?2019-09-06T00:14:37+00:00

Our daytime carriage tours are an hour, and evening tours are 35 minutes.

Where do the tours start and end?2019-09-06T00:15:04+00:00
What will I see on a carriage tour of Houston?2019-09-06T00:16:00+00:00
Are all your tour guides certified?2019-09-06T00:16:27+00:00
Can I take pictures or video during the tour?2019-09-06T00:16:54+00:00

Of course! There are so many beautiful sights to see on tour, and we would love for you to capture those memories for later.

Are your carriages accessible to people with physical limitations?2019-09-06T00:17:15+00:00
Is parking available?2019-09-06T00:17:31+00:00
What is your cancellation policy?2019-09-06T00:17:54+00:00
What if it rains?2019-09-06T00:18:09+00:00
Are restrooms available?2019-09-06T00:18:23+00:00
Can I bring my dog with me on the tour?2019-09-06T00:18:38+00:00
Can I bring drinks and snacks on the tour?2019-09-06T00:18:54+00:00
How many people fit on a carriage?2019-09-06T00:19:09+00:00
Do you offer tours for private or large groups?2019-09-06T00:19:24+00:00
Can I book a carriage for a wedding or special event, or be picked up at a hotel or restaurant?2019-09-06T00:19:46+00:00
Can I leave walkers, wheelchairs, scooters, or strollers at the barn during my tour?2019-09-06T00:20:03+00:00

Still Have Questions? Send Us a Message!